Support Center

How can we help?

Find answers fast, or reach us directly on Discord for anything that needs a human.

General Support

Questions about Novera, getting started, and how the platform works.

Account Support

Help with sign-in, plans, and managing your Novera account.

Community Support

Guidance on running your Roblox and Discord community with Novera.

Technical Support

Report bugs, integration issues, or anything that isn't working as expected.

Frequently Asked Questions

Is Novera ready to use?

Novera is in active development. Core features are being built and rolled out in stages — check back often for what's new.

How do I get help right now?

The fastest way is our Discord server. Join and open a ticket, and a team member will get back to you.

When will payments be available?

Billing is coming soon. Plans are visible now so you can see what's ahead, but checkout isn't live yet.

More support channels are on the way. For now, Discord is the best place to reach us.